Customer service

Do you wish to contact us or know more about SplashVision BV? On this page you can find the contact options and the answers to your questions.

That's why you order a waterproof TV or radio from SplashVision!

SplashVision is the leading specialist for audio and video for your bathroom or garden, you will not find so much choice and options anywhere else. SplashVision stands for first-class quality products at competitive prices and everything is in stock.

Do you have a special wish? No problem, we even make custom made waterproof televisions. Please contact us for an offer and the possibilities!

Who is SplashVision BV?

SplashVision BV is a part of Alcatho BV from Rotterdam. SplashVision started in 2007 as trading name of Alcatho BV, but because this branch growed rapidly SplashVision became a seperate entity SplashVision BV. You can find more information on our website

For questions about SplashVision BV you can always contact us. The quickest answer you get when you call us on +31 (0)10 265 79 49, our team is ready for you! » Read more about SplashVision

FAQ (Frequently Asked Questions)

Do you want a quick answer to your question? Consult the FAQ first. If your question cannot be answered with the FAQ, then you can use our ticket systeem. We always try to answer your question the same day. » Go to FAQs

Contact information

Here you can find our contact information. » Please contact

Orders and Payments

You can order by fax, email, telephone and in our showroom, but it is most easily to order on our website. We use four familiar ways of online payment: IDEAL, credit card, manual transfer and you can, at cost, choose to pay on delivery, therefore cash on delivery.


SplashVision ships goods by TNT, GLS and sometimes UPS. Due to the collaboration with these parties we can ensure fast delivery. When you order on workdays before 5:00 pm your order will be sent out the same day. Delivery time depends on the destination. Shipment within the Netherlands is free, shipment abroad costs EUR 9 .

More information about shipment you will find on delivery information.

SplashVision Newsletter

Do you want to be the first to know about new actions of SplashVision? Do not miss out and subscribe to our newsletter! You will be the first to receive new offers. » subscribe

Terms and conditions

For all orders at SplashVision.TV the terms and conditions of Stichting Webshop Keurmerk apply. The terms and conditions as well as other information about paying via the internet and our return conditions can be found here: » to the terms and conditions